Digital Transformation
Digital Utility Best Practices
How is the digital utility market evolving and why is this important?
TMG Webinars
Research
Organizational Readiness & Change Management for Utilities
How organizational change is impacting utilities, as well as what utility leaders are doing to prepare for changes.
Digital Transformation
Integrating Digital Innovation: Be a Fuel for Good. Gas South on Transforming Customer Experience
Learn about the role of customer experience in energy retail and changing energy markets
Digital Transformation
Igniting a Powerful Transformation with AI: TMG Research Findings on Utility Artificial Intelligence
AI in Action: The Bridge to Intelligent & Automated Operations Across the Utility Enterprises
Digital Transformation
Why Metropolitan Utility District is Accelerating Their Digital Transformation
Strategic vision, what is driving the need for change, and why start your ERP digital transformation journey now.
Customer Experience
The Pandemic, Utilities & their Customers–What Happened & What's Next?
Discover successful strategies for revenue recovery planning, customer communications, the role of regulators, and more.
Field Operations
Louisville Water Goes Live Mid-Pandemic
Louisville Water goes live mid-Pandemic with a mobile platform for smart meters, asset preventative work, customer-facing work orders, and CIS.
Cloud
Scaling the Analytics Maturity Curve
Research on data governance, Cloud for data storage & management, quality of data within your utility, and Cloud-based/Software-as-a-Service.
Data
Democratization of Data with Dakota Electric
Key elements of utility data democratization and helping stakeholders understand what that data is telling them.
Customer Experience
Rethinking Utility Rating Engines for a Customer-Centric Utility
Incorporating customer analytics, advanced rate modeling, and price & cost transparency as part of the customer journey.