Customer Experience

Rethinking Utility Rating Engines for a Customer-Centric Utility

Incorporating customer analytics, advanced rate modeling, and price & cost transparency as part of the customer journey.

Admin
Nov 19, 2020

Leading utilities are incorporating customer analytics, advanced rate modeling, and price & cost transparency as part of the customer journey. This requires a rate engine that can do substantially more than calculating bills once a month.

 

 

Webinar Presentation: Rethinking Utility Rating Engines for a Customer-Centric Utility
Customer Experience

Similar posts

Workforce

Utility Workforce Webinar

This webinar provides perspectives on how US utilities are addressing the many concerns surrounding field service work management.

Admin Dec 18, 2023

Subscribe to stay informed on utility industry insights

Be the first to know the latest 

Subscribe