2022 TMG Research Report–The Utility Agility Test
The TMG Research team's study on how agile utilities are and provides perspectives and suggestions on how they can move forward while continuing to...
Research Reports
2022 TMG Research Report–Keep Calm & Disrupt
The TMG Research team's study on how utilities are tackling the evolution of technology, the impact it has on engaging customers and delivery of...
2022 TMG Research Report–Customer Experience & Billing
The TMG Research team's study of how utilities are working to improve their customer relationships through various avenues.
Research
2021 TMG Research Report–Organizational Readiness & Change Management
The TMG Research team's study of how utilities are delving into organizational change management to meet the challenges confronting utilities today.
Research
2021 TMG Research Report–The Digital Utility: Enabling the New Energy Landscape
How is the digital utility market evolving and why is this important?
2021 TMG Research Report–Data and Analytics Scaling the Maturity Curves
A research report on data and analytics consisting primarily of an online survey that was sent to several thousand utility contacts maintained by TMG...
2021 TMG Research Report–Findings on Utility Artificial Intelligence
AI IN ACTION: The Bridge to Intelligent & Automated Operations Across the Utility Enterprise. A TMG Research Report, Sponsored by ConvergeOne
Research
2021 TMG Research Report–The Pandemic, Utilities, and their Customers: What Happened, and What’s Next?
The impacts from the pandemic have been felt across the entire utility enterprise, not just in the customer and billing space.