2022 TMG Research Report–Lifecycle of a Bill
The TMG Research team's study to provide insight into how utilities are addressing several questions surrounding the lifecycle of a bill and...
The TMG Research team's study of how utilities are working to improve their customer relationships through various avenues.
This report, “Customer Experience & Billing: The Pursuit of Personalization” is the first of four quarterly research reports to be published in 2022 as a part of the TMG Research Utility Advisory & Research Council’s research series.
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