Digital Transformation
Utilities Embracing Digital Preparedness for the Road Ahead
Embracing Digital Preparedness - Salesforce
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Salesforce
Salesforce: The Prosumer Relationship - Are Utilities Ready?
This could be an opportunity to create new value for innovative utilities willing to re-invent their relationships with customers.
Customer Experience
Salesforce: Improving the Customer Experience in the Utilities Industry
Customers expect more from utilities, which requires a better approach to data
Salesforce
Salesforce: IDC MarketScape
This IDC MarketScape provides energy utilities globally with insight into the current capabilities and future strategies of customer experience...
Salesforce
Salesforce: Customer Centricity Digital Readiness
Data and Cloud Strategies that Drive Customer Growth. To thrive in today’s energy economy, utilities are designing robust new customer offerings and...
Salesforce
Salesforce: Charting a Path for Digital Transformation
Utilities need to act fast in order to survive, but agile innovation depends on digital readiness. Learn why putting customers at the forefront is...