Customer Experience
Salesforce: Improving the Customer Experience in the Utilities Industry
Customers expect more from utilities, which requires a better approach to data
Data and Cloud Strategies that Drive Customer Growth. To thrive in today’s energy economy, utilities are designing robust new customer offerings and more comprehensive customer journeys. Download the ebook to learn how to make progress on utility digital transformation and choose the right platform for your goals.
Customers expect more from utilities, which requires a better approach to data
Building on digital engagement and operational developments, utilities are creating connected customer & workforce experience.
This could be an opportunity to create new value for innovative utilities willing to re-invent their relationships with customers.