Customer Experience
Salesforce: Improving the Customer Experience in the Utilities Industry
Customers expect more from utilities, which requires a better approach to data
Data and Cloud Strategies that Drive Customer Growth. To thrive in today’s energy economy, utilities are designing robust new customer offerings and more comprehensive customer journeys. Download the ebook to learn how to make progress on utility digital transformation and choose the right platform for your goals.
Customers expect more from utilities, which requires a better approach to data
Building on digital engagement and operational developments, utilities are creating connected customer & workforce experience.
This IDC MarketScape provides energy utilities globally with insight into the current capabilities and future strategies of customer experience...