Building on digital engagement and operational developments, utilities are creating connected customer & workforce experience.
This Impact Report explores some of the key trends within the EBPP biller direct market and discusses the ways in which technology is evolving.
This IDC MarketScape provides energy utilities globally with insight into the current capabilities and future strategies of customer experience...
Data and Cloud Strategies that Drive Customer Growth. To thrive in today’s energy economy, utilities are designing robust new customer offerings and...
Utilities need to act fast in order to survive, but agile innovation depends on digital readiness. Learn why putting customers at the forefront is...
KloudGin’s Asset Management for Water Utilities provides a single cloud platform to achieve efficiency and increase productivity while enabling...
KloudGin’s single work management platform transforms Louisville Water into Utility of the Future.
Implements a single, cloud-based work order system to optimize all work resulting in an increase in customer work orders, a decrease in customer wait...
Financial setbacks don’t last, but satisfied customers do.Here’s how you can better engage your customers with science and empower them with...
Case Study: Symend’s science-driven solution positively engaged Tellus customers during COVID-19.