Digital Transformation

Digital Utility Trends: Integrating Digital Innovation

Trend 9 from the State of the Digital Utility 2020 Report


In areas across the utility value chain, software vendors and solution partners are providing utilities with new and bolder ways of digitally enabling their business. Whether introduced within the stream of regular enhancements to enterprise utility software or promoted to the market organically as an innovative point solution, the volume of opportunities for digital innovation has clearly expanded exponentially in recent years.

The challenge for utilities today is twofold:

1) how to best identify and prioritize among the myriad of innovations being introduced into the market

2) determining how to best integrate these innovations into the fabric of their digital ecosystems.

Helping utilities address these challenges has begun to redefine the value proposition for systems integrators and, in many cases, changed the very nature of their relationship with their utility clients.

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