Post-Covid

Engage through Change

A case study on the underlying perceptions and attitudes behind changing behavior and the impact on engagement and repayment patterns.


Bill repayment and engagement patterns have shifted significantly, and Symend intended to uncover the underlying perceptions and attitudes behind these changing behaviors and preferences. As your partner in creating customers for life, Symend is committed to sharing highly relevant insights and recommendations based on your utility's telecommunications and financial services.

Engage through Change

Download the Case Study

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