Workforce
Digital Utility Trends: Digital Re-Engagement of the Workforce
Trend 6 from the State of the Digital Utility 2020 Report
The utility industry of today is markedly different than it was just a few years ago. This report provides insights on utility digitalization trends and innovations, as well as upcoming trends for 2021.
The utility industry of today is markedly different than it was just a few years ago. The pace of change in the utility industry is accelerating, with changes appearing across the entirety of the utility enterprise: the generation mix is shifting daily, the role and expectations of customers are unlike anything previously experienced, and how the grid is managed is being completely reinvented.
With this pace of change, TMG Research felt it necessary to issue this addendum to the 2020 edition of the State of the Digital Utility Report. This addendum provides:
- Brief updates and additional commentary for each of the report’s ten trends.
- New commentary and insights on:
- Net Load Forecasting
- Streaming Analytics
- Customer/Operations Integration
