Customer Experience
2024 TMG Research Report–Improving CX
This report provides perspectives on how US utilities large and small are adjusting to the issues of energy efficiency and demand responses.
This report provides perspectives on how utilities are addressing the issues of aging infrastructure through grid modernization techniques.
This report, “Utilities Addressing Aging Infrastructure Through a Variety of System Hardening & Grid Modernization” is the 3rd research report published in 2024 as a part of the TMG Research Utility Advisory & Research Council’s research series.
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