Like many industries today, utilities are entering a new era of digital innovation, one that is driving billions in new investments deep within every corner of the operating model. From the transformation of customer engagement and workforce mobility to the orchestration of utility infrastructure and behind-the-meter customer technology, utilities are watching their digital futures come to life right before their eyes.
This report brings together the trends, insights, and perspectives we’ve observed through this vast array of client and project experiences, along with research we perform continuously through vendor briefings, case studies, and periodic surveys with leading utilities and their technology partners. In this report, you’ll see practical insights and metrics from recent technology deployments and how they have evolved in recent years. You’ll also experience TMG’s perspective on 10 key trends that are shaping the digital utility landscape and hear from leading software and solutions providers at the forefront of many of these innovations.
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