The utility industry of today is markedly different than it was just a few years ago. The pace of change in the utility industry is accelerating, with changes appearing across the entirety of the utility enterprise: the generation mix is shifting daily, the role and expectations of customers are unlike anything previously experienced, and how the grid is managed is being completely reinvented.
With this pace of change, TMG Research felt it necessary to issue this addendum to the 2020 edition of the State of the Digital Utility Report. This addendum provides: