So, how is the digital utility market evolving and why is this important? The TMG Research team, with guidance and inputs from the group’s Utilities Advisory & Research Consortium, embarked to answer these and other questions as utilities continue to move towards digitally-based operations and processes. From the period of July to September 2021, the TMG Research team conducted a study of how utilities are adopting digital technologies and business practices to meet the many challenges confronting utilities today and in the years ahead.